• Is there any help available for GIMP?
  • Yes, the help is available as a separate download.
  • I'm getting The procedure entry point libintl_snprintf could not be located in the dynamic link library intl.dll. when I try to run GIMP or use plug-ins. How do I fix it?
  • Some broken application placed a file named intl.dll to your Windows or Windows\System32 directory. Rename it, and GIMP will work fine.
  • I can't open PS and EPS files. Am I missing something?
  • You need to install GhostScript to be able to read PostScript files with GIMP. GhostScript can be downloaded from http://pages.cs.wisc.edu/~ghost/. After you install GhostScript, set the environment variable GS_PROG to the full path to gs.exe.
  • GIMP displays the message Pango-ERROR **: file shape.c line 75 > (pango_shape): assertion failed: (glyphs->num_glyphs > 0) and when I click OK, it crashes. What should I do?
  • You have two options:
    • Go to Start►Settings►Control Panel►Display properties►Apperance tab(►Advanced if you're on Windows XP/2003), and set all fonts to Tahoma (or any other TrueType font).
    • Uninstall GTK+ then re-install it without the GTK-Wimp component.
  • GIMP appears to hang while loading fonts. What's going on?
  • If it's the first time you've run GIMP, it may be indexing your fonts. This may take a few minutes to complete.
  • Can GIMP be distributed on a magazine cover CD?
  • Yes, it can, but to satisfy the GNU General Public License requirements, you have to provide the source code to GIMP.
  • Where can I find some tutorials/manuals for GIMP?
  • You should start with the documentation page.
  • When I run GIMP, a console window (MS-DOS box) opens and displays some messages. If I close this window, GIMP closes, too. What should I do?
  • Minimize the window and ignore it, as most of the warnings it displays are harmless, and GIMP will still work.
  • I'm getting cryptic error messages about missing entries in DLL files when I try to run GIMP. What's causing this?
  • GIMP loads fine when I run it by clicking the icon, but crashes if I double-click a file associated with it. What is causing this?
  • This is usually caused by broken programs installing libraries to Windows\System32 directory. Most likely there's a bad version of intl.dll, libxml2.dll, xmlparse.dll or xmltok.dll in there. Rename or remove it, and GIMP should load fine.
  • My antivirus claims that your installers are infected. Why?
  • Because its definitions are broken. Inform the vendor about the problem and wait a few days until updated definitions are out.